The Housing Tenant Participation Strategic Plan 2024 to 2029 was developed with our tenants and has 4 key priority areas.
Priorities of the plan
- Engage and inform: ensure effective engagement and information on matters relating to housing services.
- Recruit, retain and influence: increase tenant participation levels and empower our tenants to influence and shape our services.
- Evolve and innovate: continually improving our services to meet our customers' needs.
- Training and skills development: ensure tenants have the skills and confidence to become involved in tenant participation opportunities.
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