This guide is designed to support housing support providers to understand:
- how the Housing Support Grant (HSG) operates
- how it connects with homelessness legislation
- the critical role they play in preventing people from becoming homeless, stabilise their housing situation, or help potentially homeless people to find and keep accommodation
Whether you're new to the role or looking to refresh your knowledge, this guide provides practical information, local procedures, and real-world examples to help you navigate the support landscape confidently and effectively.
This booklet is intended as a brief guide. It is each person's responsibility to ensure they are familiar with the full procedures, policies, and protocols relevant to their role and the support services they are involved in.