We are currently carrying out a review of certain Council Tax discounts and premiums to ensure that our records are accurate and up to date.
What this means
The council has appointed Infoshare (Datatank), a specialist data analytics company, to assist with reviewing:
- Single Person Discount (SPD) – a 25% reduction for households with only one adult resident;
- Council Tax premiums – additional charges applied to long-term empty properties and second homes.
This review involves securely comparing Council Tax records with external data sources to identify any discrepancies or changes in circumstances.
Why we are doing this
It is important that Council Tax is charged correctly and fairly. This review helps to ensure discounts are applied correctly, premiums are charged where appropriate, and public funds are protected.
What you need to do
If your account is selected for review, you may receive a letter or email asking you to confirm your current circumstances. If contacted, please respond promptly. If your circumstances have changed, please let us know as soon as possible.
Important information about letters you may receive
Some residents may receive a letter issued on the council’s behalf by Infoshare (Datatank). These letters may include the following return address:
PO Box 2195,
Livingston,
EH54 0NU
Correspondence from this address is genuine and forms part of the council’s official review process. It is not a scam.
Data protection
We take your privacy seriously. Infoshare (Datatank) will process data on behalf of the Council in accordance with data protection legislation and only for the purposes of this review.