This consultation ended 31 October 2022
Original consultation
Background
Recently, Tai Môn Housing Services have reviewed and tested the affordability of the rents and service charges we currently charge and are extremely pleased to announce that every single one of our rental charges are passing the affordability criteria.
The measure we have used is a tried and tested, popular and widely used affordability model developed by The Joseph Rowntree Foundation which states that rent is affordable if it is no more than 28% of a tenant’s income or 33% of the income if a service charge is also charged.
Naturally, we don’t have details of all our tenants’ income, therefore, we have used the Real Living Wage to calculate this as we feel that the majority of our working tenants will be earning this rate of income given the Welsh Government’s drive to pay staff the Real Living Wage.
We are pleased to be sharing this news, and whilst this assessment is positive, we need to know your views on this matter. Is our assessment something shared by you?
We are very eager to have your opinion on this and on the services you receive from Tai Môn Housing Services through answering our survey below.
At the end of the survey, you will be asked to include your contact details if you wish to be part of the prize draw!
Have your say
The closing date is Monday 31 October.
Online survey: Council rent setting 2023 to 2024
How we will use your information
You have a number of rights in relation to the information including the right of access to information we hold about you and the right of complaint if you are unhappy with the way your information is being processed.
For further information on how we process this information and your rights please see:
- Hosuing Service privacy notice
- Data Protection Policy
The income from your rents is used in its entirety to fund the work of Tai Mon Housing Services.
This is called the Housing Revenue Account.
We do not receive any funding from Council Tax, nor do we subsidise other council services.
The Housing Revenue Account is strictly controlled, to ensure income from your rent is used to manage, maintain and increase our housing stock and land in accordance with our Housing Revenue Account Business Plan.
We also receive some Welsh Government funding to maintain and improve our stock.
We want to ensure that we manage our finances well and provide good value for money.
The long-term future of our homes and communities is at the forefront of our minds when deciding where and when to invest.
In the recent STAR survey results, 83% of our tenants told us that they think our rent provides value for money. Which is a slight improvement since 2019 results at 81%.
Furthermore, only 9% of the sample were actively dissatisfied.
If at any time you need advice and support with any aspect of your households finances, including your fuel bills, please get in touch with us. We have our own in-house.
Financial Inclusion Team who can provide advice and support for you and your family.
Telephone: 01248 752200
Email: financialinclusion@anglesey.gov.uk
We have continued to invest in our homes and communities. Here are just a few examples of how we have invested in our properties over the last 5 years.
|
Current stock
|
Totals
|
|
New boiler installations
|
1090
|
|
New roofs
|
502
|
|
New windows
|
474
|
|
Air source heat pump installation
|
25
|
|
Kitchens and bathrooms
|
759
|
|
Rendered properties and external wall insulation installations
|
461
|
|
Solar PV
|
308
|
|
Battery storage
|
50
|
|
New developments and buy-backs
|
Totals
|
|
New homes (since 2019)
|
79
|
|
Buy-backs (ex council properties that have been purchased back) from 2017
|
60
|
|
Air source heat pump installation
|
26
|
|
Solar PV
|
80
|
We have also invested on environmental and community improvements - £338,820.75