Privacy notice: Housing Services
You have a right to know about the way information about you is used by us. Please read the following information as it refers to additional rights which you should know about.
Isle of Anglesey County Council is the data controller for your information. This means that the council protects your information and decides on how it is used. The legal term for using information is processing. Also, the legal term for information about you is personal data.
The council will process your personal information because the processing is necessary for compliance with legislation, for example collection of rents and for us to carry out our official public function (for example assessing homelessness and applications for social housing). The information will not be used for purposes that are not compatible with why it is gathered in the first instance. This could also include CCTV images.
The council will not use your information for automated decision making or profiling. Profiling means any form of automated processing of your personal data to evaluate or analyse or predict things about you. This could include your economic situation, health, personal preferences, interests or behaviour.
The council will not transfer your personal information to another country.
The council collects and uses your personal information because it has a legal duty or right to do so; or to perform a public interest and / or social protection task; or because you have given your consent. The legal term for this is called legal basis of processing.
The council will collect and share information with public bodies that contains some personal data. Data sharing will also take place pursuant to the duty at Section 33 of the Local Government (Wales) Measure 2009.
In this instance, the council is using your personal information because it has a legal duty or right under one or more of the following:
- Housing Act, 2014
- Housing Act 1996
- Asylum and Immigration Act,1996
- Housing Act 1985
- Anti-social Behavior, Crime and Policing Act 2014
- Anti-social Behavior Act 2003
- Gas Safety (Installation and Use) Regulations 1998
- Regulatory Reform (Fire Safety) Order 2005
- Social Services Wellbeing Act (2014)
- Town and Country Planning Act, The Party Wall Act 1996
- Future Generations Well Being Act, Local Government Act
Personal information you provide may be shared with the following organisation(s) when appropriate and necessary to do so:
- Welsh Government
- other Isle of Anglesey County Council services
- Housing Grant (formerly Supporting People) support providers
- Fire Service
- North Wales Police
- Department of Work and Pensions (DWP)
- enforcement agencies
- Probation Service/Community Rehabilitation Service
- Prison Service
- local authorities
- other registered social landlords, Private landlords and letting agencies registered with Rent Smart Wales
- Tai Teg
- Galw Gofal care line provider
- technical monitoring bodies - Gas safe, NICEIC and contractors working for Housing Services
- Civica Housing
- Castleton Technology PLC
- Orchard Information Systems Limited
- professional advisers and consultants
Your personal information will be used by third parties to protect public funds and to make sure that the information is correct.
Your information will only be shared for the purpose it is intended.
From time to time, we may use the contact information you provide to text, email, message, telephone or write to you in relation to your tenancy or service request.
The information you supply will be kept for as long as is required or necessary in accordance with our retention schedule and will be destroyed securely. The retention periods are set out in the council’s list of retention periods, known as a retention schedule. If you wish to view a copy of our retention schedule please contact the Data Protection Officer on dpo@anglesey.gov.wales
You have legal rights, and it is important that you know what they are.
The council will provide confirmation if you ask for it.
You have the right to obtain a copy of your personal data
You will be provided with copies of your personal data within the statutory period of one month (or if providing your personal data is a complex matter, this will be done as soon as is reasonable within 3 months).
Your personal data will be provided to you free of charge, however, if your request is deemed manifestly unfounded or excessive, a reasonable fee will be charged. You ask to obtain your personal data by contacting the council’s Data Protection Officer
This is known as the right of rectification.
You have the right to ask that your personal data is rectified if it is incorrect or incomplete. This will be done within 1 month, or if your request is complex, within 3 month
The right to have personal data erased
You have a right to have personal data erased in specific circumstances
- Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
- When you object to the council’s processing and there is no overriding legitimate interest for continuing the processing.
- If the personal data was unlawfully processed.
- When the personal data has to be erased in order to comply with a legal obligation; or
- When the personal data is processed in relation to the offer of information society services to a child, for example an app developed specifically for children.
The right to restrict processing
Where it is claimed that data is inaccurate or the right to erasure has been exercised you can require the council to restrict processing until verification checks have been completed.
The right to data portability
Under certain circumstances, you have the right to obtain and reuse your personal data across different circumstances. You should contact the council’s Data Protection Officer if you feel this right applies to you.
The right to object
In addition to the right to object to your information being used for direct marketing, you have the right to object to processing based on the performance of a task in the public interest/exercise of official authority (including profiling), and processing for purposes of scientific/historical research and statistics.
The right to withdraw your consent at any time
This means that if the council uses your consent to process your personal data, you can withdraw it. This does not change the lawfulness of processing that happens before you withdraw consent.
Rights in relation to automated decision making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects on you or affects you in a significant way.
Please contact our Data Protection Officer by email, post or telephone if you have any queries about this privacy policy or the information we hold about you.
The council’s Data Protection Officer (DPO) can be contacted by email: DPO@anglesey.gov.wales or SDD@anglesey.gov.wales
We hope that our DPO can resolve any query or concern you may raise about our use of your personal information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority where you work, normally live or where any alleged infringement of data protection laws occurred.
The supervisory authority in the UK is the Information Commissioner.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: casework@ico.gsi.gov.uk
Telephone: 0303 123 1113
Updated v3.0 22.10.18